LobbyGuard Optio Overnight Replacement


LobbyGuard Optio Overnight Replacement Form



Important: failure to complete this form or follow the exact steps outlined below will result in a delay of your repair and/or fees charged to your organization. Your overnight replacement unit will not be initiated until this form is submitted.


LobbyGuard recognizes the importance of minimum downtime of your visitor management system. Our team works to ensure the best quality product and service is available to you and your organization. We look forward to working closely with you to complete the needed replacement of your out-of-service LobbyGuard Optio.


LobbyGuard will overnight a replacement Optio to your location to replace your out-of-service product. The instructions below outline your responsibilities during this process. Please read them carefully then complete and submit the form at the bottom of this page. If you have any questions you should contact the LobbyGuard Help Desk at support@lobbyguard.com before proceeding.


    Instructions must be followed to complete your RMA:

    Click Here to Download the Customer Instructions to Complete your RMA


    Confirmation Form


    Contact Info

    Shipping Info