
LobbyGuard Scout Overnight Replacement Form
Important: failure to complete this form or follow the exact steps outlined below will result in a delay of your repair and/or fees charged to your organization. Your overnight replacement unit will not be initiated until this form is submitted.
LobbyGuard recognizes the importance of minimum downtime of your visitor management system. Our team works to ensure the best quality product and service is available to you and your organization. We look forward to working closely with you to complete the needed replacement of your out-of-service LobbyGuard Scout.
LobbyGuard will overnight a replacement Scout to your location to replace your out-of-service product. The instructions below outline your responsibilities during this process. Please read them carefully then complete and submit the form at the bottom of this page. If you have any questions you should contact the LobbyGuard Help Desk at support@lobbyguard.com before proceeding.