Release Notes

Release Notes
LobbyGuard Kiosk v5.47, FD v1.43, API v6.68

RELEASE DATE: 11/11/2017 7:00 PM EASTERN


Features Added:



  • Customers now have the ability to choose a time out value for the “Scan Driver License” screen on the kiosk. Options are 30, 60, and 90 seconds and can be set in the Workflow section
  • The “Administration -> Rules” page has been redesigned
  • The “Administration -> Background Checks -> Match Audit” page has been redesigned. The default date range is now 30 days and the newest audit record will display at the top of the list
  • A new “Visitor Badge Printer Error” Rule trigger has been added. This trigger will notify you by text or email in the event that a visitor signs in and the badge printer is offline



  • A new error message screen has been added in the event that a visitor sign’s in but the visitor badge printer is offline and unable to print the visitor badge
  • A new error message screen has been added for when a driver license scan is required but a license was not scanned within the given amount of time set in the workflow


Issues Identified and Corrected:



  • The visitor’s photo will correctly print on the visitor badge printed from the GO Print Service



  • The on-screen keyboard changes based on the language selected


All releases may be subject to auto-update for all customers using LobbyGuard v5.x. Updates will apply to LobbyGuard product(s) at the time chosen during initial kiosk registration or you can restart your kiosk for instant update.  Verify your upgrade by accessing the Kiosk Control Panel and click on the “Support Info” button or contact

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