Support

support team with headsets on laptop computers

Welcome to the LobbyGuard Support Center.

We’re Here to Help.

The LobbyGuard office will be closed on December 23, 2019 at 2PM EST for the Christmas Holiday. We will reopen on December 27, 2019 at 7AM EST. The office will also be closed on December 31, 2019 at 2 PM EST and reopen on January 2, 2020. Have a warm and happy holiday from everyone at LobbyGuard Solutions!!!

LobbyGuard Solutions, LLC prides itself on offering industry-best technical support for its complete line of visitor management products. Use the resources below to quickly find resolution to any issues you are having with your LobbyGuard product.

LobbyGuard Technical Support is available Monday through Friday from 7AM to 6PM Eastern, excluding holidays. The best way to contact Technical Support is by filling out this form. All submitted tickets will be responded to by the end of the next business day. When filling out the form, please be sure to describe your issue in as much detail possible in order for our support team to provide the best possible service.

 

 

FAQs:

THE VISITOR BADGE PRINTER IS OFFLINE

LOBBYGUARD NEW CUSTOMER TRAINING

CREATE YOUR LOBBYGUARD USER ACCOUNT

ADDING NEW FRONTDESK USERS: LINKING AND ACCOUNTS

 

Need Help? Submit a Support Ticket