Release Notes

Release Notes
October 4, 2019

RELEASE DATE: 10/04/2019 8:00 PM EASTERN


New Features:


Visitor Name Match Failed Rule

  • Receive an alert when a visitor isn’t found in a Directory during a workflow that includes the “Visitor name must match name in a Directory” feature. To enable, create a rule in FrontDesk with the new action of “Visitor Name Match Failed” and select an email and/or text message action.


Issues Identified and Corrected:


Kiosk (v5.59)

  • Versa: Remove letterboxing (black bars) from visitor photo.
  • Versa: Adjust placement of on-screen keyboard.
  • All: Nightly restart of the kiosk application will occur between the hours of 1:00 AM and 3:00 AM local time


  • Reports: Fix printing issue in Chrome v77.
  • Visitors -> Denied: Adjust layout to support larger sex offender photos.


  • Upgrade to support enhanced levels of service.


All releases may be subject to auto-update for all customers using LobbyGuard v5.x. Updates will apply to LobbyGuard product(s) at the time chosen during initial kiosk registration or you can restart your kiosk for instant update. Verify your upgrade by accessing the Kiosk Control Panel and click on the “Support Info” button or contact

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