Support

LobbyGuard Solutions, LLC prides itself on offering industry-best technical support for its complete line of visitor management products. Use the resources below to quickly find resolution to any issues you are having with your LobbyGuard product.

FAQs:

EXPLORE OUR ARCHIVE OF SUPPORT ARTICLES

THE VISITOR BADGE PRINTER IS OFFLINE

LOBBYGUARD NEW CUSTOMER TRAINING

CREATE YOUR LOBBYGUARD USER ACCOUNT

ADDING NEW FRONTDESK USERS: LINKING AND ACCOUNTS

NEWEST RELEASE NOTES

LobbyGuard Technical Support is available Monday through Friday from 7AM to 7PM Eastern, excluding holidays. The best way to contact Technical Support is by filling out this form. All submitted tickets will be responded to by the end of the next business day.

WHEN FILLING OUT THE FORM, PLEASE BE SURE TO DESCRIBE YOUR ISSUE IN AS MUCH DETAIL POSSIBLE IN ORDER FOR OUR SUPPORT TEAM TO PROVIDE THE BEST POSSIBLE SERVICE.

Order supplies through the online store

Contact LobbyGuard Support Team

Support Category

Product

Kiosk Serial Number

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PID

Department

If multiple station installations is being requested, individual support requests must be made for each station.

Installation requests are available from 6 AM - 5 PM CST. All times entered are for Central Standard Time Zone.
Please select 3 separate dates for installation requests.

Choice 1:

Date Choice 1

Time Choice 1

Choice 2:

Date Choice 2

Time Choice 2

Choice 3:

Date Choice 3

Time Choice 3

Description of Installation Request

Support

FAQs:

Need Help? Submit a Support Ticket

Order supplies through the online store

Contact LobbyGuard Support Team

CUSTOMERS:

CAREERS:

Support

FAQs:

Need Help? Submit a Support Ticket​

Order supplies through the online store

Contact LobbyGuard Support Team

CUSTOMERS:

CAREERS:

Need Help? Submit a Support Ticket